Shipping Policy
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HOW LONG IS SHIPPING?
Shipping can take up to 5-10 BUSINESS DAYS AFTER THE PROCESSING PERIOD. Most times our items ship out extremely fast, but please keep in mind they can take up to 5-10 BUSINESS DAY after your processing period.
HOW DOES THIS WORK?
Once your order is placed, there is a mandatory 24-48hour processing period (up to 2 FULL BUSINESS DAYS) Not Applicable to Ghanaians. This time frame does not count towards your business days for shipping and tracking. Business days are not weekends nor holidays.
Once your processing period clears, your ORDER’S business days begin. Once we ship your order, you will immediately receive a tracking number to the email you provided us with around/on the 3 OR 4 business day.
Once you receive your tracking number, give it a few hours to update into the DHL system. Shipping takes an additional 1-3 business days depending on your location. In total, shipping take 5-7 or 5-10 BUSINESS DAYS.
WHAT ARE BUSINESS DAYS?
Business days do not include weekends or holidays. Expedited shipping is not available for these items. If you’d like to cancel your order for a full refund before your order ships, contact customer service.
NB: We process, ship, and deliver packages Monday through Friday (excluding holidays). At this time, we do not offer shipping or delivery on Sunday or holidays.
Following the processing of your order, you will receive an email notification of these details, followed by your tracking details for shipments.
Processing time may be delayed if your shipping address is questionable and or order is flagged as a risk (we use this additional time to help ensure the security of your payment information). We may require proof of identification for the billing information received.
In the event there is an issue you will receive an email notification of these details.
Once you have placed your order we can not revise or alter shipping options.
We are not responsible for lost packages.
We are not responsible for incorrect address entered by you as the customer.
Please be advised that delays can happen which is beyond our control. under certain circumstances shipping can take longer.
We do not control the shipping carriers.
We cannot change any addresses. be sure to check your address before confirming the order. if your address is incorrect, your order will be cancelled.
Carefully formulated to blend your lace perfectly to match your skin tone.
Return Policy
Shipping Policy
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