Return Eligibility Criteria
Returns are accepted for items bought from the Everything Nab store. Before sending anything back, review the criteria below so your request is not delayed.
- Items should be returned in their original condition and packaging.
- Product containers, lids and labels should be intact and unused where possible.
- Contact us before shipping a return so your request and order details are on record.
- Once a return is received and checked, the refund is issued to the original payment method.
Refund Processing Steps
- Get in touch with our team through the contact page and describe your order and the reason for the return.
- Wait for confirmation and the return instructions for your order.
- Send the item back as instructed, keeping your proof of postage.
- After the item arrives, the return is reviewed and the refund is processed.
- Allow time for the refund to appear on your statement once it has been issued.
Order Reference
Have your order number ready when you contact us — it helps us locate your purchase quickly. If you need to check the status of a delivery, use the order tracking page with your Order ID.
Questions about a return or refund? Send us your order details and we will walk you through the next step.
Summary
| Stage | What to do |
|---|---|
| Eligibility check | Confirm the item is unused and in original packaging. |
| Contact | Contact us with your order number and the reason for the return. |
| Ship | Send the item back following the instructions you receive. |
| Review | We check the returned item on arrival. |
| Refund | Refund issued to the original payment method. |
Everything Nab sells lace, wigs, hair extensions, and styling products for clients who wear lace fronts and closures for long stretches of time. Because the fit of a lace system depends on how it sits against your own hairline, the return process matters as much as the purchase itself. The policy described here explains how to return items bought from the store and how to request a refund when a purchase is not satisfactory. Reading it before you order can save weeks of waiting later.
Return eligibility is judged on a few straightforward ideas: goods should come back in their original condition and packaging, and product containers, lids, and labels are expected to be intact and unused where possible. Items that have been opened, worn, tinted, or otherwise altered are harder to accept, which is why reviewers recommend checking your shade match, band size, and adhesive comfort before committing to a set.
The practical step many people miss is making contact before shipping anything back. Getting in touch first puts your request and your order details on record, so the team can guide you on which pieces qualify, how they should be packed, and where to send them. This simple habit reduces the chance of a parcel arriving without the supporting information needed to move a refund forward.
Once a return has been received and checked, the review is completed and the outcome is confirmed. Items are inspected for condition, packaging, and labelling, and the refund is then handled for the qualifying order. Keeping your proof of purchase and tracking details makes the inspection stage smoother, and shipping with a tracked service gives you visibility of the parcel while it is on its way back.
A clear return policy is part of good service in the wig and lace community, where clients often order new shades, new sizes, or replacement pieces and need to know what happens if something is not right. Understanding eligibility, keeping packaging tidy, and communicating before sending goods back helps everyone involved. It also keeps the store able to support stylists, loyal clients, and new customers across the regions it serves.